A WhatsApp chatbot is now acting as the bridge between patients and complex hospital management systems that were never designed for outside access. This WhatsApp chatbot allowed patients to interact with backend hospital software indirectly, through a simple chat interface. Anantya.ai built the custom API layer required to make this connection secure and reliable. Every booking made ... https://anantya.ai/blog/whatsapp-chatbot-for-hospitals-case-study/